Our Frequently Asked Questions page offers answers for the most common questions we get, but if If you have a technical issue that requires more in-depth troubleshootinggeneral question or a technical problem, there are a few ways to find a solution:options for how to get an answer as quickly as possible.
Check This Manual
Click For more technical issues, slick the other sections in the "Troubleshooting" section on the left to see if there are already instructions online for your issue.
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Ask a question in the VirZOOM Forums . Our staff (and sometimes even other players!) may have the answer you need.
Check Your VR Console's Support Site
Issues with that aren't specific to the VirZOOM bike controller or VirZOOM Arcade are best addressed by those manufacturers' support services. Such issues include problems setting up an Oculus Rift, HTC Vive, or PSVR virtual reality system; your VR headset not being detected by your PC or PS4; and setting up Steam Voice Chat Chat. Here are some links you might find helpful:
Email Us
Contact us at support@virzoom.com with your question. We strive to reply to every email in a timely fashion, though responses for unique questions not already answered in the above sources may be prioritized.
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