Warranty

This limited Warranty (“the Warranty”) is offered by VirZOOM, Inc. (“VirZOOM,” “we,” or “us”). This Limited Warranty applies to a product consisting of physical goods, and only for physical goods, purchased from VirZOOM (the "Product").

VirZOOM issues this Warranty to you, as a consumer who has purchased a new product from VirZOOM or an authorized retailer (“you”). This Warranty is only given to you, and may not be sold, transferred, or given in full or in part to any subsequent purchaser or acquirer of the Product or any other person. This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from State to State. VirZOOM reserves the right to restrict warranty service to countries in which the product was intended to be sold.

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, VirZOOM will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

VirZOOM will either repair or replace the Product at no charge, using new or refurbished replacement parts, or update services or software, so that the Product perform substantially according to the warranted functionality. The approach taken to resolve any issues will be at our sole choice. If we determine that the Product should be replaced, repair or replacement may include functionally equivalent remanufactured components or a new Product. If we determine that repair or replacement cost may not be reasonable, then we may refund to you part or all of the price you originally paid for the Product.

The Warranty Period for the Product’s frame is 365 days from the date of purchase, and the Warranty Period for the Product’s parts and electronics is 90 days from the date of purchase. A replacement Product or part assumes the remaining warranty of the original Product or 90 days from the date of replacement or repair, whichever is longer.

This Limited Warranty does not cover any problem that is caused by conditions, malfunctions or damage not resulting from defects in material or workmanship. The Product is designed to be used on average 30 to 60 minutes per day, 5 days per week. If used this way the Product should provide several years of service. However, use in excess of this rate may significantly reduce the lifespan of the Product. This Warranty is null and void for all commercial applications of the product. The Product is for personal residential (home) use by the purchaser only, not for rental or any commercial use.

To obtain Warranty service, you must first contact us to determine the problem and the most appropriate solution for you. If you have a problem with VirZOOM, please visit www.virzoom.com/support for helpful service and contact information.